Parts and Warranty Disclaimer
Parts
Land Cruiser Heaven warranty on parts is dedicated by the manufacturer’s offered warranty (which automatically transfers to the end-user/customer.) If a part is believed or judged to have been defective for any reason—then the customer will only be responsible for the labor incurred to have it replaced.
Original equipment
Land Cruiser Heaven is not responsible for defective parts, but will however; work with the customer to obtain rights and remedies available according to the original equipment manufacturer’s current warranty for such part/accessory.
Warranty
Land Cruiser Heaven labor warranty is consistent with all labor guaranteed for 90 days from the date of repair. All warranty claims will be handled within a 48 hour time-period at the original location of repair unless other arrangements are made and in whole agreement between both parties (Land Cruiser Heaven and Customer).
Disclaimer
Please note, all warranty work must be performed at our facility where the original service was completed. We do not offer reimbursement for work conducted at other repair shops. This policy ensures that any warranty-related services are executed according to our high standards and with the appropriate parts and procedures.
While we don’t cover ancillary expenses (rental cars, lodging, inconvenience reimbursement, third party work
reimbursement or towing of any kind regardless of distance or location.), our commitment to resolving any issues you may encounter with our service is unwavering. Reach us directly at (240) 347-3827 to address any concerns promptly and professionally.
100% satisfied
Land Cruiser Heaven will make every effort to satisfy our customers, and if the Customer is not 100% satisfied, please contact us directly at (240) 347-3827 so that we can resolve any issues amicably and expeditiously! All sales are final.